Shipping

We are currently aiming for orders being processed same day and dispatched, All stock is shipped form NZ

Christmas 2025 Shipping Cut-off dates within NZ:

Standard Shipping - Thursday 18th December
Courier Shipping - Monday 22nd December

Delivery to rural locations within New Zealand may take up to an additional 3 working days.

Cut-off dates are targets only. Sending before the cut-off dates gives you the best chance of getting your item where it needs to be for Christmas. These dates are correct as of 13 October 2025, but may change due to unforeseen service impacts.

 

Shipping Options Within NZ


Standard Shipping with NZ

This service is available within NZ for non rural and non business delivery service.

Target Delivery for this Service is 2-5 Business Days

 

Courier Shipping within NZ 

This service is available within NZ for residential and business address

Target Delivery for this Service is 1-2 Business Days

Standard and Courier Shipping Within NZ RURAL

This service is for all Rural addresses. Please advise your RD number at checkout to avoid unnecessary delays.

 

What are Shipping Costs?

Shipping Costs are calculated at checkout.
Orders over $150 are FREE SHIPPING a $5 fee applies to Rural address


Shipping to Australia
Current shipping timeframes to Australia are 3-10 Business Days If you have any questions regarding your order or timeframes please email us admin@sensoryzone.co.nz

 
Dispatching and Tracking Information:
We aim to dispatched items within 12-24 hours of order being received (excluding weekends and public holidays, in the event we cannot supply an item, or we need to contact you regarding your order this will be done by email, please keep an eye on spam folder also.

All items come with a tracking number this will be provided after we have fulfilled the order and a link will be sent via email.

If you have any questions regarding your order or tracking you can contact us admin@sensoryzone.co.nz where we will respond within 24 hours. 

To request a quote for a Service Provider or CPS Card holder order click "add to quote" from the product page/s, once finished click the quote cart icon on the right hand side From here you can view your quote cart and submit to request a quote. (Alternatively you can manually add items to the form below and submit. please complete the form with as much detail as possible) Once submitted, your quote will be emailed to you within 24 hours. Please keep an eye on your spam folder also.If you have any questions, feel free to email us admin@sensoryzone.co.nz.